Our Service Department is Open
Our service department remains open to serve the needs of our community so that transportation will be the least of your worries. We are offering pick-up and delivery of your vehicle for service needs. Our concierge team is here to help you so that you do not have to leave the comfort of your home.  We are taking extra safety precautions and will thoroughly sanitize your vehicle, paying special attention to high-touch areas.  Please contact us for more information.

Hendrick BMW of South Austin Service Center Amenities and Facilities

The distinctly European-inspired architecture of our state-of-the-art facilities extends, of course, to the service department. We know that whether you're here for a few moments to drop off your car--or a few hours while you wait for a repair to be finished--you want to be comfortable. And, since we know that waiting on your car's service can be stressful, we want to be able to offer a relaxing and stress-free experience.

Pull up to our indoor, climate-controlled service drive to be greeted by a professional BMW Service Advisor. Technicians or BMW Geniuses are also available for a quick discussion about any vehicle concerns, operational instructions or simply to answer any questions you may have. You can take advantage of our free shuttle services to head into work or to one of Austin's premier shopping centers, or you can stay with us and enjoy our full range of amenities, like free WiFi, an in-house café, and a BMW retail store.

In the event that your car needs to stay with us longer than your schedule allows you to, our service advisors can set you up with a complimentary BMW loaner car to keep you moving. However, with 40 service bays in our state-of-the-art facility, we specialize in efficiency.

Premium BMW Service and Expertise

As one of the largest authorized BMW Centers in the country, we take our responsibility to the people of Austin very seriously, and are committed to upholding BMW's top standards of quality, expert knowledge, and genuine performance.

This is why we only use original BMW parts, including BMW approved tires and original BMW engine oils, and why we're proud to be able to offer competitive pricing on our maintenance and repair services, to make the benefits of working with Hendrick BMW of South Austin more accessible to everyone.

Ask about our BMW Ultimate Care, Ultimate Care+, and Value Service programs, or schedule your next service appointment with our expert team of experienced technicians.

Frequently Asked Questions

Do I need to schedule service ahead of time?

We highly recommend scheduling online or by calling us to assure the fastest service experience. We even accept same day appointments!

How do I know when I need tire service?

Some of the most apparent symptoms of tire issues include the tire warning light on the dashboard, steering issues and irregular vibrations while driving. Visit our BMW Tire Center to learn more.

How often do I need a BMW oil change?

As automotive technology continues to produce increasingly efficient and reliable cars, the "every 3,000 miles" rule is becoming obsolete. Today, you can expect BMW cars & SUVs to travel 5,000 - 7,000 miles before needing an oil change. 

Do you use genuine BMW parts for repairs?

Yes! Our team is proud to use only original BMW parts, oil and tires for our routine maintenance and repair services to ensure the highest performance and longevity of your BMW.

What is BMW's Recommended Maintenance Schedule?